Privacy Policy – vXperten.org
This privacy policy explains how vXperten.org collects, uses and protects information when you visit the website. The policy has been developed for complete transparency and GDPR compliance.
1. What information is collected?
- Technical information: IP address, browser type, device and operating system.
- Usage data: How you navigate the website, which pages you visit and time spent on page.
- Order details: Name, delivery address and email address when purchasing — solely to fulfil your order.
- Voluntarily shared information: If contact is made via email.
ℹ️ Payment details are not collected
Payments are handled by an external payment provider. Card numbers or other payment details are not stored by vXperten.org.
2. How the information is used
- Fulfil and manage orders
- Improve the website’s functionality and content
- Provide relevant information about ED medication and related topics
- Create anonymous statistical reports
- Answer questions and enquiries
Personal data is never shared with third parties for marketing purposes.
3. Cookies and similar technologies
Cookies are used to improve the user experience, analyse traffic and manage the shopping cart and session.
| Type | Purpose | Stored |
|---|---|---|
| Necessary | Shopping cart, session and login | Session |
| Functional | Saved settings and preferences | 30 days |
| Analytical | Anonymous traffic analysis to improve the site | 12 months |
You can always choose to block or delete cookies via your browser. Please note that certain features of the website may be affected.
4. Sharing with third parties
- Personal data is not shared with commercial parties for marketing.
- Anonymised statistics may be shared with service providers that help analyse and improve the website.
- Payments are processed via an external provider bound by its own data protection rules.
- All third-party providers are required to comply with strict data protection requirements in accordance with GDPR.
5. Your rights under GDPR
As a registered individual, the following rights apply. Contact customer support to exercise them — responses are given within 30 days.
6. Security
- All communication takes place via an encrypted HTTPS connection.
- Technical and organisational measures are used to protect data against unauthorised access, loss or alteration.
- Access to personal data is restricted to those who need it to fulfil orders.
7. Children’s privacy
⚠️ Age limit 18 years
The website is not directed at persons under the age of 18 and information from children is not knowingly collected. If it is discovered that data has been collected from a person under 18, it will be deleted immediately.
8. Changes to the privacy policy
This policy may be updated to reflect changes in legislation, services or working practices. The latest version is always published on vxperten.org. Continued use of the website following an update constitutes acceptance of the new policy.
9. Contact
Questions about the privacy policy or the exercise of GDPR rights can be directed to customer support — responses are given as soon as possible.
Questions about your privacy?
Contact customer support — GDPR requests are handled promptly.
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